Connecting your social media accounts is the step that brings BrandViper AI to life. Once connected, BrandViper AI will automatically generate, schedule, and publish content to your accounts — without you having to log in to each platform separately.

If you skipped this step during setup, this guide will walk you through connecting your accounts from your dashboard.

How to Access Social Accounts

From the navigation menu, tap or click Social Accounts. This is where you can connect new platforms and manage any accounts you have already connected.

Mobile Web

Social Accounts screen — Mobile App

Social Accounts screen — app.brandviper.ai

Supported Platforms

BrandViper AI currently supports the following social media platforms. Each one must be connected individually.

How to Connect a Social Account

Step 1 — Select a platform

On the Social Accounts screen, scroll to the Connect More Accounts section (or Connect an Account if no accounts are connected yet). Tap or click the platform you want to connect.

Step 2 — Log in to the platform

A login window will open for that platform. Enter the username and password for the account you want to connect. BrandViper AI does not store your social media passwords — it only receives a secure access token directly from the platform after you approve the connection.

Step 3 — Approve the permissions

The platform will ask you to approve the permissions BrandViper AI needs. These typically include permission to publish posts, read comments, and access basic analytics. You must approve all requested permissions for the connection to work fully.

Step 4 — Connection confirmed

Once approved, you will be returned to BrandViper AI and the platform will appear in your Connected Accounts section with a green Connected status. BrandViper AI will immediately begin preparing content for that platform.

Step 5 — Repeat for each additional platform

Each platform is connected separately. Repeat the steps above for every platform you want BrandViper AI to manage. You do not need to connect all platforms at once — you can return to this screen at any time to add more.

What Happens After You Connect

Once you connect a social account, BrandViper AI will automatically start generating your content pipeline. Within a short time, you will see 14 days of scheduled posts appear in your Content Calendar — one for each day, tailored to your brand.

Platform-Specific Requirements

Facebook

You must connect a Facebook Page, not a personal profile. During the connection flow, all Pages you manage will be listed — select the correct one. If your Page does not appear, check that your Facebook account has Admin access to it.

Instagram

Instagram requires a Business or Creator account. Personal Instagram accounts are not supported. If your account is personal, go to your Instagram settings and switch it to a Professional account, then select Business or Creator. Once done, return to BrandViper AI and connect.

TikTok

TikTok requires a Business or Creator account. Personal TikTok accounts are not supported. Open the TikTok app, go to Settings, and switch to a Business or Creator account before connecting.

LinkedIn

Both personal profiles and Company Pages are supported. You can connect either or both independently.

Google Business

Only single-location Google Business Profiles are supported. Multi-location accounts are not currently supported.

Pinterest

A Pinterest Business account is required. You can convert a personal Pinterest account to Business for free in Pinterest settings before connecting.

Threads

Threads requires a connected Instagram account, as it uses your Instagram login. Connect your Instagram account first, then connect Threads.

YouTube

Connect the Google account linked to your YouTube channel.

Bluesky

Any standard Bluesky account can be connected. No specific account type is required.

Managing Connected Accounts

Once an account is connected, you can manage it at any time from the Social Accounts screen.

Common Issues

My Instagram account will not connect

Instagram only supports Business and Creator accounts. Go to your Instagram profile settings, switch to a Professional account, and select Business or Creator. Then return to BrandViper AI and try connecting again.

My TikTok account will not connect

TikTok only supports Business and Creator accounts. Open the TikTok app, go to Settings, and switch your account type before reconnecting.

I cannot see my Facebook Page during the connection flow

Make sure you are logged in to the Facebook account that manages the Page. During the connection flow, all Pages you manage will be listed. If your Page does not appear, check that your account has Admin access to it in Facebook Page settings.

I connected Facebook but Instagram is not showing as connected

Facebook and Instagram are connected separately in BrandViper AI. Go back to Social Accounts and connect Instagram on its own.

The connection window closed before I finished

This can happen if the login window was blocked by your browser or the session timed out. Return to the Social Accounts screen and try connecting again. If you are using a browser, make sure pop-ups are allowed for app.brandviper.ai.

My posts are not appearing in the Content Calendar after connecting

Please allow approximately 15 minutes for BrandViper AI to generate your first content pipeline. If your calendar is still empty after 15 minutes, submit a support ticket through BrandViper AI and our team will investigate.

My account shows as connected but no posts are being published

Check the Social Accounts screen for any warning indicators on the connected account. If the status appears healthy but posts are still not publishing, submit a support ticket through BrandViper AI with the details and our team will look into it.