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BrandViper AI lets you invite the people you work with to join your account as team members. Each team member signs in with their own email address and is given a role that controls what they can see and do. This guide explains the available roles and walks you through sending an invite.


Team Member Roles

When you invite someone, you choose one of three roles for them:

RoleWhat they can do
AdminFull access to the account, including settings, social accounts, and team management. Admins can invite and manage other team members.
EditorCreate and schedule content, and manage social accounts.
ViewerView content and analytics without making any changes. Ideal for anyone who only needs visibility of what is being published.
Good to know: A short description of the selected role is shown inside the invite form, so you can double-check what access you are granting before sending the invite.

Step 1 — Open Team Members in Settings

From the main menu, go to Settings. Under the Account section, tap or click Team Members.

Settings screen — Mobile App
Settings screen — Mobile App
Settings screen — app.brandviper.ai
Settings screen — app.brandviper.ai

Step 2 — Review Your Team Members List

The Team Members screen shows everyone who currently has access to your account. For each member you can see their name, email address, and a badge showing their role. Your own entry is marked with (you).

At the top of the screen, the number of seats used on your account is displayed, so you always know how many team members you can still add.

Team Members screen — Mobile App
Team Members screen — Mobile App
Team Members screen — app.brandviper.ai
Team Members screen — app.brandviper.ai
Note: If all of your seats are in use, you will not be able to send new invites until a seat becomes available.

Step 3 — Send an Invite

Tap or click the Invite button at the top right of the Team Members screen. The Invite team member form will open. Then:

  1. Enter your colleague’s email address.
  2. Select a role — Admin, Editor, or Viewer. A description of the selected role appears below the buttons.
  3. Tap or click Send invite.
Invite team member form — Mobile App
Invite team member form — Mobile App
Invite team member form — app.brandviper.ai
Invite team member form — app.brandviper.ai

What Happens After You Send an Invite

Your colleague will receive an email invitation at the address you entered. Once they follow the instructions in the email and sign in to BrandViper AI, they will appear in your Team Members list with the role you assigned, and one additional seat will show as used.

Good to know: If your colleague cannot find the invitation, ask them to check their spam or junk folder. The invite is sent to the exact email address you entered, so double-check it for typos before resending.

Need Help?

If you run into any issues while inviting a team member — for example, the invite email does not arrive, or you need more seats on your account — submit a support ticket through the built-in ticketing system inside BrandViper AI. If you are unable to access the platform, please contact your support team for assistance.

For a full walkthrough on raising a support ticket, see our article: How to Contact Support and Raise a Ticket.
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