Your Brand Profile contains all the information BrandViper AI uses to generate content for your business — your brand name, description, tone of voice, target audience, key messages, and more. This guide explains how to access and view your Brand Profile.
How to Access Your Brand Profile
From the navigation menu, tap or click Settings. Under the Brand section, tap or click Brand Profile.
Settings — Brand Profile option — Mobile App
Settings — Brand Profile option — app.brandviper.ai
What You Will See
The Brand Profile screen displays all the information BrandViper AI holds about your business. At the top of the screen, you will see a Read-only banner that reads: Your brand profile is managed by your super admin or agency. Contact them to make changes.
Brand Profile screen — Mobile App
Brand Profile screen — app.brandviper.ai
The following information is displayed on your Brand Profile screen:
| Field | What it shows |
|---|---|
| Brand Logo | Your business logo as it is stored in BrandViper AI. |
| Website URL | Your business website address. |
| Brand Name | The name of your business as it appears in your content. |
| Tagline | A short phrase that captures what your business stands for. |
| Description | A summary of what your business does and who it serves. |
| Language | The language your content is generated in. |
| Tone of Voice | The style and personality applied to all your AI-generated content. |
| Target Audience | A description of your ideal customer. |
| Geography | The location your business operates in or targets. |
| Key Messages | The most important points your content communicates. |
Can I Edit My Brand Profile?
Your Brand Profile is read-only. You cannot edit it directly from within BrandViper AI. If any information is incorrect, out of date, or missing, you will need to submit a support ticket and our team will make the update on your behalf.
How to request a change
Go to Settings → Help & Support → My Tickets and tap or click the + button to create a new ticket. Describe exactly what needs to be updated — for example, your business description has changed, your tone of voice needs adjusting, or your target audience has shifted. The more specific you are, the more accurately our team can make the update.
For a full walkthrough on raising a ticket, see How to Contact Support and Raise a Ticket.
Common Issues
My Brand Profile information is incorrect
Submit a support ticket describing exactly what is wrong and what it should say instead. Our team will update your Brand Profile and your future AI-generated content will reflect the change.
My content does not match my Brand Profile
If your AI-generated posts do not feel consistent with what is shown in your Brand Profile, this may mean the profile needs updating. Review the information on this screen carefully, then submit a support ticket describing what you would like changed.
My Brand Profile is missing some information
Submit a support ticket with the missing details — for example, your key messages, tagline, or target audience — and our team will add them to your profile.
I cannot access the Brand Profile screen
Make sure you are navigating to Settings → Brand → Brand Profile. If you still cannot access it, submit a support ticket and our team will investigate.